Terms and Conditions

Welcome to TRACK LEAD MEDIA!

These terms and conditions outline the rules and regulations for the use of Track lead Media's Website, located at https://trackleadmedia.com.

Effective Date: 24/10/2025

These Terms & Conditions (“Agreement”) govern the provision of services by Track Lead Media (“Company,” “we,” “our”) to its clients and partners (“Client,” “you,” “your”). By engaging our services, you agree to the following terms:

1. Scope of Services

1.1 Track Lead Media provides B2B lead generation, demand generation, SDR, and campaign execution services.
1.2 Services are provided on a white-label basis, meaning we perform backend execution without direct client interaction unless explicitly agreed.
1.3 Specific service scope, deliverables, timelines, and pricing will be defined in a Statement of Work (SOW) or purchase agreement.

2. Data and Lead Handling

2.1 All leads, data, and campaign information provided by the Client are used solely for the purposes outlined in the SOW.
2.2 Track Lead Media commits to NDA-led, confidential handling of all data.
2.3 Leads and prospect information are not reused, resold, or shared outside of agreed services.
2.4 Data validation may use publicly available sources and third-party tools, in line with privacy regulations.

3. Compliance

3.1 Track Lead Media adheres to applicable data protection and privacy laws, including GDPR, CCPA, and CASL, for all services.
3.2 The Client confirms that the leads provided (if any) comply with applicable laws.
3.3 The Client agrees that Track Lead Media is not liable for legal compliance regarding leads outside the agreed scope.

4. Quality and Performance

4.1 Track Lead Media will perform services professionally and in line with industry standards.
4.2 While we strive to meet agreed-upon delivery volumes and KPIs, all lead quality, rejection, and replacement policies will be defined in the SOW.
4.3 The Company does not guarantee sales, conversions, or revenue, only the execution of defined lead generation services.

5. Intellectual Property

5.1 All materials, templates, and tools created by Track Lead Media remain the intellectual property of the Company, unless otherwise agreed.
5.2 The Client retains ownership of its brand, logos, content, and data.
5.3 The Company may use anonymized, aggregate campaign insights for internal purposes but not individual client data.

6. Confidentiality

6.1 Both parties agree to maintain confidentiality of information obtained during the engagement.
6.2 Confidential information includes leads, strategies, pricing, campaign data, and any non-public information.

7. Payment Terms

7.1 Fees and payment schedules will be defined in the SOW or invoice.
7.2 Late payments may incur interest at [Insert Rate]% per month, subject to governing law.
7.3 All amounts are exclusive of taxes unless required by law.

8. Limitation of Liability

8.1 Track Lead Media’s maximum liability under this Agreement is limited to the amount paid by the Client for the services in question.
8.2 The Company is not liable for indirect, incidental, or consequential damages, including lost revenue or profits.

9. Termination

9.1 Either party may terminate the engagement with 30 days’ written notice, subject to completing any work in progress.
9.2 Upon termination, Track Lead Media will return or securely delete client data, unless otherwise required by law.

10. Governing Law

This Agreement is governed by the laws of [Insert Jurisdiction – e.g., India / US / your choice], and disputes will be resolved in the courts of that jurisdiction.

11. Amendments

Any modifications to these Terms & Conditions must be in writing and signed by both parties.

12. Acceptance

By engaging Track Lead Media, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.